When you set up a Direct Debit with us, we'll send confirmation of this agreement within three working days.Īll Direct Debits are protected by a guarantee, which you can read in your confirmation communication. Bear in mind that we’ll only be able to make changes over the phone if both the O2 account holder and the bank account holder are on the call. If you want to set up a Direct Debit in a different name, you can either send a Direct Debit Mandate or make the changes over the phone. If you’re setting up payments from a business bank account or a bank account requiring more than one signature, you’ll need to send a Direct Debit Mandate. ![]() If you'd like to set up a Direct Debit, download and send the Direct Debit Mandate. Or, you can get in touch.
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